CATEGORY

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Make Everyone Feel welcome and Heard

Facilitator creates a comfortable environment by responding publicly to initial introductions in a way that uses them as a springboard for discussion, connecting participants’ experiences to the workshop content and raising questions for consideration. In the beginning, facilitator respons to each submission until a comfort level within the group is reached. Facilitator's personality comes through with the active use of emoticons and or slang to add voice to their interactions.

Although the facilitator does not respond to every individual corresponsence at first, they create a comfortable environment by responding publicly to initial introductions in a way that uses them as a springboard for discussion, connecting participants’ experiences to the workshop content and raising questions for consideration.

Facilitator creates a comfortable environment by responding publicly to initial introductions in a way that uses them as a springboard for discussion in a generic way

Facilitator provides instruction in a basic framework.

Establish clear goals and expectations

Clear goals and expectations are present in the course or workshop overview, and present in weekly content or individual module coursework. A checklist of some sort for each module or week is present, and a summary of those expectations or goals is presented or articulated in a weekly summary for participants.

Clear goals and expectations are present in the course or workshop overview, and present in weekly content or individual module coursework. A checklist of some sort for each module or week is present

Clear goals and expectations are present in the course or workshop overview, and present in weekly content or individual module coursework.

Goals are present in the course or workshop syllabus only or are posted in various places, yet vague in nature.

Provide behind-the-scenes support via email

The facilitator provides regular email contact with participants, either by group or individual communication. He or she also follows up individually with those not actively participating in course or workshop activities. Email responses are provided within 24 hours.

The facilitator provides regular email contact with participants, either by group or individual communication. Email responses are provided within 24 hours.

The facilitator actively sends group email on a regular basis.

Email responses are provided within 24 hours

Foster communication between participants.

Facilitator phrases discussion contributions in ways that encourage further responses from participants, and draw connections between participants’ comments. Facilitator is also careful to avoid “overfacilitating”, feeling the need to answer every question and settle every point!

acilitator phrases discussion contributions in ways that encourage further responses from participants, and draw connections between participants’ comments.

Facilitator responds to discussion contributions.

Facilitator simply seeds questions to encourage participation between groups.

Model participation and discussion techniques for participants

Facilitator is both professional and informal, establishing an environment of mutual respect and comfort while avoiding any sense of intimidation. Facilitator is inclusive and makies connections between participants’ comments and will model this type of discussion behavior and attitude for participants.

Facilitator is both professional and informal, establishing an environment of mutual respect and comfort while avoiding any sense of intimidation.

Facilitator is consistent with discussion instructions and encourages two-way communication.

Facilitator is efficient with one-way communication.

Keep the discussion alive; prevent stagnancy.

Facilitator posts some type of daily “acknowledgment” messages to participants’ in addition furthering the discussion with responses to posts and contributions.

Facilitator periodically posts “acknowledgment” messages to participants’ in addition furthering the discussion with responses to posts and contributions.

Facilitator responds to communication posted by users.

Facilitator interprets their role to be the poser of questions vs. the response to contributions

Keep the discussion on topic

Facilitator takes care to not dilute the discussions on the discussion board with too much private one-on-one communication. The facilitator keeps the discussions on track; reins in long digressions; pushes people forward on the topic. If comments drift off-topic, the facilitator is creative and uses subtle or humorous messages, or perhaps a humorous graphic or photo, to redirect discussion. A summary is offer at week's end.

The facilitator keeps the discussions on track; reins in long digressions; pushes people forward on the topic. If comments drift off-topic, the facilitator is creative and uses subtle or humorous messages, or perhaps a humorous graphic or photo, to redirect discussion.

Facilitator lets discussion flow without interruption, but offers a summarizing statement at week's end.

Facilitator lets discussion flow without interruption.

Guide participants through the curriculum

Facilitator sends out email messages to all participants to announce each new session, introduce the next assignment, and remind participants of upcoming due dates for the course or workshop activities. Facilitator also takes this opportunity to tie readings, activities, and discussion questions together for participants. Facilitator offers additional resources for curriculum enrichment.

Facilitator sends out email messages to all participants to announce each new session, introduce the next assignment, and remind participants of upcoming due dates for the course or workshop activities. Facilitator also takes this opportunity to tie readings, activities, and discussion questions together for participants.

Facilitator sends out email messages to all participants to announce each new session, introduce the next assignment, and remind participants of upcoming due dates for the course or workshop activities.

Facilitator sends periodic announcements throughout the course.

Make sure the audience and the curriculum are in sync

Facilitator observes participants’ behavior and responses to assignments and adjusts facilitation strategies or curriculum content and presentation as necessary. Facilitator encourages participants to reflect on the course experience and to provide feedback in the online discussions or via email as an active component of the course.

Facilitator observes participants’ behavior and responses to assignments and adjusts facilitation strategies or curriculum content and presentation as necessary.

Facilitator responds to email concerns, and restates connections to curriculum.

Facilitator responds to email concerns.

Bring closure to each session before moving on

Facilitator posts weekly summaries (or during the week for clarification if needed) to keep the workshop participants united as they establish a collective understanding of what they have completed and what they are about to do.

Facilitator posts summaries every few weeks to keep the workshop participants united as they establish a collective understanding of what they have completed and what they are about to do.

Facilitator posts a mid-course or mid-workshop summary to keep the workshop participants united as they establish a collective understanding of what they have completed and what they are about to do.

Facilitator does not post regular summaries.